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Director, Automated Solutions

Boston/Nashua

The Director, Systems Integration is responsible for optimizing the performance of the Systems Department and the Environmental Health and Safety Departments by working cross-functionally within the site as well as with corporate functions.  The person in this position supports the implementation of organizational strategies, standards, and practices to achieve best-in-class performance.  He/she will have leadership responsibility to bring Program Management, Software Engineering, Service, Assembly, and Environmental, Health, and Safety together with a combination of dotted-line and straight-line reporting relationships.  The Director, Systems will have accountability for the safety, quality, cost, delivery and responsiveness performance, continuous improvement performance, employee engagement, and teamwork in the department with responsibility for the Profit and Loss (P&L).

RESPONSIBILITIES:

  • Leads the Systems business including Project Management, Software Engineering, Service, Assembly and the Environmental Health and Safety Departments.
  • Responsible for leading the Systems business in the development and design of new workstations for both external customers and internal usage.
  • Oversees the support for Sales, Marketing and Technology Teams in preparation of proposals to prospective customers for both System and Contract Manufacturing requirements.   Directs department coordination with the Sales Team, provides contract quoting inclusive of lead-time.  Post award of a contract; leads program/project management inclusive of program scheduling, budget performance, monthly cost to complete and changes in scope.
  • Establish and control departmental budgets and forecasts.
  • Responsible for building out departmental practices, procedures, business and equipment development processes.
  • Support, maintain, and encourage Resonetics quality policies.
  • Ensure that the company’s environmental, health and safety guidelines are followed.
  • Conduct performance appraisals and communication.
  • Lead with a clear view of where the organization needs to be in 1-3 years; communicates strategic direction to employees and how it fits with the day-to-day actions and results being driven.
  • Identify and drive continuous improvement efforts through standardized work to cut costs and improve productivity and quality.
  • Implement Lean Six-Sigma and 5S+1 methodologies and programs.
  • Set clear and measurable performance expectations, in line with operational goals; proactively analyzes and manages all relative performance metrics.
  • Ensure the site operates within the company’s ISO and FDA quality management system.
  • Lead the development and execution of annual facility business plans including the effective communication and cascading of objectives.
  • Develop process documentation consistent with company policies.
  • Manage employee conduct or performance problems in a manner consistent with company policies.
  • Work with Quality to design, implement, and monitor quality awareness and improvement programs.
  • Ensure that the Company’s environmental, health and safety guidelines are followed.
  • Determine production needs based on forecasts of customer demand and ensure resources are available to achieve demands.
  • Ensure alignment with functional leadership (e.g., finance, human resources, ADL, quality) on performance management and talent development.
  • Other duties as required.

REQURIED QUALIFICATIONS:

  • Bachelor’s Degree in a technical field, preferably engineering or life sciences.
  • Minimum of 15 years’ experience in capital equipment or manufacturing environment.
  • Minimum of 5 years’ experience managing an independent capital equipment organization in a technical environment or manufacturing.
  • Strong management and leadership skills.
  • Communication and organization proficiency.
  • Experience working within a Lean and Six-Sigma organization.
  • Strong problem solving and analysis skills.
  • Business Acumen including business plan creation, budgeting, and variance analysis.
  • Enterprise Resource Planning (ERP) use and application.
  • Product costing and quoting.
  • Solid understanding of capital equipment and automation.
  • Ability to lead complex system designs and builds.
  • Solid customer interface skills.

PREFERRED QUALIFICATIONS:

  • MBA or relevant business management experience.
  • Familiarity with contract manufacturing, ISO and FDA quality system requirements, medical device and diagnostics manufacturing.
  • Proficiency with Microsoft applications.
  • Project Management and Leadership skills.
  • Knowledge of SPC or other process capability analysis for use in the determination of production readiness.
  • Lean, Six-Sigma green or black belt certified.
  • Proficient in the use of Microsoft Projects.

PHYSICAL DEMANDS:

    • Moderate travel required.
    • Ability to work long hours when necessary and to have a presence with a 24/7 operation in support of customer requirements.